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Returns

We accept returns or exchanges up to 14 days after your order has been dispatched. Store credit is given unless a refund is asked for. The refund amount will be minus the cost of the original postage.  Please note we cannot offer free returns. Please note under no circumstances do we accept worn or washed items for return. Any item received after the 14 days period or sent back worn will be returned to sender. *PERSONALISED ITEMS CAN NOT BE RETURNED OR EXCHANGED UNLESS FAULTY. 

Please include all the following information with you item otherwise we cannot process the return.

Name
Order No.
Reason For Return
Redress (Refund or Store Credit or Replacement)

Please note there are no refunds or returns on our mystery luxury boxes. 

UK Returns Address: The Paper Press, 68 Mullenan Road, Londonderry, BT48 9XW, United Kingdom 

ROI Returns Address: The Paper Press, Tober, Churchtown, Carrigans, Co. Donegal, ROI.